FAQ

A clarifying cleansing bar formulated for the body rather than the face — built to help cleanse away the sweat, oil and everyday buildup a day under clothing leaves behind, with conditioning plant oils and organic shea butter so skin does not feel stripped afterwards. It is a cosmetic product: a wash, not a medicine.

Back, shoulders, chest, and anywhere else your usual routine does not reach. It is gentle enough for daily use over large areas.

It is suitable for daily use. Most people use it as their body wash in the shower they were already taking, rather than adding a separate step later.

Charcoal Aloe is the original and the deepest clean of the three. Bamboo Mud pairs a soft lily-of-the-valley floral with bentonite clay, for a gentler clean if charcoal feels like too much. Grapefruit Tea Tree is the brightest, with sea salt, ground oatmeal and peppermint leaves worked in for texture. Same price, same pack sizes and the same guarantee — so there is no wrong answer.

It is formulated for the body. Your face already has its own routine — this is for everything below it.

All three lists are published in full on this page and on the product page. Charcoal Aloe: olive oil, soybean oil, coconut oil, canola oil, sunflower oil, organic shea butter, water, sodium hydroxide (lye), fragrance, activated charcoal powder. Bamboo Mud: the same base plus bentonite clay and fragrance. Grapefruit Tea Tree: the same base plus sea salt, ground oatmeal, peppermint leaves and fragrance. Nothing else in any of them.

Every formula contains fragrance. If your skin reacts easily, check the list and patch test a small area first.

No. Backline™ is a cosmetic cleansing bar. It is intended to cleanse and to improve the appearance of skin — it is not intended to diagnose, treat, cure or prevent any disease, and we will not imply otherwise. If you have a persistent skin concern, speak to a qualified healthcare professional.

Somewhere it can drain and dry between uses — a draining soap dish, or a shower ledge out of the direct stream. A bar left sitting in water softens and disappears far faster than one that dries out.

Orders generally process in about 1–2 business days. Estimated U.S. delivery after shipping is roughly 5–10 business days. Tracking can take 24–48 hours to become active, so a quiet tracking link on day one is normal. Carrier, holiday, weather and customs delays do happen — these are estimates, not guarantees.

Email us within 14 days of delivery from the address you ordered with, include your order number, and we refund what you paid to the card you paid with. There is no form, no restocking fee, and you do not need to send a part-used bar back.

Yes. Choose Subscribe & Save on the product page and you save 40% on every delivery, with a fresh bar sent every 2 months. The discounted price is shown next to the option before you add to cart.

You can skip a delivery, change formula or cancel at any time from the link in your confirmation email. Cancelling stops all future charges.

Email info@vilvoro.co. A person reads every message and we reply within one business day.